User interview participant showing me how she organizes her gift cards in an accordion folder.
I’m a user experience designer who also excels at visual design and user research. I prefer roles where I can do a little of everything.
I thrive in complex problem-solving, like
designing for flight dispatchers—an incredibly technical field where it takes a year to become certified, yet I had just one month to understand their workflows before designing a new system.
I’m also brought in for high-pressure research projects—like conducting 20 user interviews and writing a full report in one week, a job that a research firm quoted as requiring three researchers, one month, and $30,000.
On the visual design side, my
Reward Link redesign at Tango was more than just a facelift—it became the foundation for Blackhawk Network’s design system.
Presenting a new product to prospective Tango customers.
Great design isn’t just about making things look good—it’s about solving real problems and delivering measurable results. My work has helped businesses convert more users, drive engagement, and unlock new revenue.
Here’s what that looks like in action:
+13.2% increase in “Book a Demo” requests on Tangocard.com
+2.3% boost in upsell conversions during United Airlines' web check-in
Launched 3 new products at Tango, driving $39 million in net new reward value purchased
Increased productivity for United’s flight dispatchers by ~33%—raising the number of flights released per shift from 30 to 40
Journey mapping with United's Check-in Product Team.
I don’t care if your product is B2C or B2B—I’ve done both. What matters to me is working on products that make a big impact for both users and the business.
Here’s what I value:
Working with A-teams—people who are great at what they do and push each other to be better.
Collaboration—where teams support, challenge, and elevate each other.
A fun, no-ego work environment—where we take the work seriously but also enjoy the process.
Being known for two things: delivering great work and being a joy to work with.
